At AKSULTANIYA.COM, we want you to be fully satisfied with your learning experience. If you’re not happy with your purchase, we offer a 15-day refund policy under the following conditions:
Eligibility for Refund
1. Refund Request Period: You must request a refund within 15 days of your purchase date.
2. Course Progress: Refunds are only available if you have completed less than 20% of the course content. If you have accessed more than 20%, you will not be eligible for a refund.
How to Request a Refund
Step 1. Send an email to support@aksultaniya.com with your order details and the reason for the refund request.
Step 2. Our team will review your request and process the refund within 5-7 business days if it meets the eligibility criteria.
Non-Refundable Situations
- Refund requests made after 15 days from the purchase date.
- If you have downloaded course materials (if applicable).
- If you have violated our terms of use or policies.
We are committed to providing high-quality learning experiences, and if you have any issues, please contact our support team—we’re happy to help!
For any questions, reach out to support@aksultaniya.com.